{"id":20417,"date":"2025-02-12T18:56:51","date_gmt":"2025-02-12T18:56:51","guid":{"rendered":"https:\/\/vivogaming.com\/?p=20417"},"modified":"2025-02-12T18:56:51","modified_gmt":"2025-02-12T18:56:51","slug":"head-of-account-management-remote","status":"publish","type":"post","link":"https:\/\/vivogaming.com\/september26\/head-of-account-management-remote\/","title":{"rendered":"Head Of Account Management &#8211; Remote"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We are looking for a Head of Account Management for our B2B Live Gaming &amp; RNG Software provider.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are seeking a dynamic leader to head our account management team, strengthening client relationships and driving business growth with our gaming solutions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This position presents a thrilling opportunity to shape the future of the department and the company and promote personal development within the gaming industry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Responsibilities:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Strategic Leadership:\n<ul class=\"wp-block-list\">\n<li>Develop and implement strategic account management plans to drive revenue growth and meet the company&#8217;s business objectives in the live gaming sector.<\/li>\n\n\n\n<li>Identify new business opportunities and partnerships to expand market presence and increase client base.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Client Relationship Management:\n<ul class=\"wp-block-list\">\n<li>Foster and maintain strong relationships with key B2B clients to ensure high levels of customer satisfaction and loyalty.<\/li>\n\n\n\n<li>Serve as the primary point of contact for top-tier clients, addressing their needs and resolving any issues efficiently.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Team Development:\n<ul class=\"wp-block-list\">\n<li>Lead, mentor, and develop a team of account managers, providing guidance and support to enhance their performance and professional growth.<\/li>\n\n\n\n<li>Set clear performance goals and conduct regular performance evaluations to ensure team objectives are met.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Operational Excellence:\n<ul class=\"wp-block-list\">\n<li>Oversee the day-to-day operations of the account management department to ensure seamless service delivery to clients.<\/li>\n\n\n\n<li>Develop and implement streamlined processes and best practices to enhance team productivity and efficiency.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Market Research and Analysis:\n<ul class=\"wp-block-list\">\n<li>Stay updated on industry trends, market developments, and competitors&#8217; activities to provide clients with informed recommendations.<\/li>\n\n\n\n<li>Analyze market data to identify areas for improvement and propose strategic adjustments to account management practices.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Communication and Reporting:\n<ul class=\"wp-block-list\">\n<li>Prepare detailed reports and updates for senior management on account management activities, client feedback, and revenue forecasts.<\/li>\n\n\n\n<li>Facilitate regular communication between clients and internal teams to ensure alignment on business objectives and project status.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Requirements:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Educational Background:\n<ul class=\"wp-block-list\">\n<li>Bachelor\u2019s degree in business, Marketing, or a related field. An MBA or advanced degree would be advantageous.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Experience:\n<ul class=\"wp-block-list\">\n<li>Extensive experience in account management within the iGaming industry, specifically in B2B. live gaming environments are an advantage.<\/li>\n\n\n\n<li>Proven track record of managing and growing key accounts and driving revenue growth in a competitive market.<\/li>\n\n\n\n<li>People management experience is a must.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Skills:\n<ul class=\"wp-block-list\">\n<li>Strong leadership and people management skills, with the ability to inspire and motivate a team.<\/li>\n\n\n\n<li>Excellent communication and negotiation skills, with a proven ability to build and maintain strong client relationships.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Technical Knowledge:\n<ul class=\"wp-block-list\">\n<li>In-depth understanding of the iGaming sector, including regulatory requirements and emerging trends in live gaming.<\/li>\n\n\n\n<li>Proficient in using CRM software and other tools used for account management and data analysis.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Personal Attributes:\n<ul class=\"wp-block-list\">\n<li>Results and commercially driven and strategic thinker with strong analytical skills.<\/li>\n\n\n\n<li>Ability to work under pressure, meet tight deadlines, and adapt to a fast-paced and dynamic work environment.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Language:\n<ul class=\"wp-block-list\">\n<li>Proficiency in English, with exceptional verbal and written communication abilities.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">By effectively overseeing the account management function, the Head of Account Management will play a crucial role in driving the company&#8217;s growth and enhancing its competitive edge in the iGaming industry, particularly in the B2B live gaming segment.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-luminous-vivid-amber-background-color has-background wp-element-button\" href=\"https:\/\/vivogaming.bamboohr.com\/careers\/39\" target=\"_blank\" rel=\"noreferrer noopener\">APPLY NOW<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are looking for a Head of Account Management for our B2B Live Gaming &amp; RNG Software provider.&nbsp; We are seeking a dynamic leader to head our account management team, strengthening client relationships and driving business growth with our gaming solutions. This position presents a thrilling opportunity to shape the future of the department and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20256,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[50],"tags":[51],"class_list":["post-20417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-careers","tag-careers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Head Of Account Management - Remote | Vivo Gaming<\/title>\n<meta name=\"description\" content=\"We are looking for a DevOps engineer to manage our company\u2019s local networks, server infrastructure and system provisioning.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Head Of Account Management - Remote | Vivo Gaming\" \/>\n<meta property=\"og:description\" content=\"We are looking for a DevOps engineer to manage our company\u2019s local networks, server infrastructure and system provisioning.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vivogaming.com\/september26\/head-of-account-management-remote\/\" \/>\n<meta property=\"og:site_name\" content=\"Vivo Gaming\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-12T18:56:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vivogaming.com\/september26\/wp-content\/themes\/vivogaming\/assets\/img\/studio-bg.jpg\" \/><meta property=\"og:image\" content=\"https:\/\/vivogaming.com\/september26\/wp-content\/uploads\/2025\/01\/keenan-constance-VTLcvV6UVaI-unsplash-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"plot31agate\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/vivogaming.com\/september26\/wp-content\/themes\/vivogaming\/assets\/img\/studio-bg.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"plot31agate\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/vivogaming.com\\\/september26\\\/head-of-account-management-remote\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vivogaming.com\\\/september26\\\/head-of-account-management-remote\\\/\"},\"author\":{\"name\":\"plot31agate\",\"@id\":\"https:\\\/\\\/vivogaming.com\\\/september26\\\/#\\\/schema\\\/person\\\/643723a22aaac45d311e8654c108dd13\"},\"headline\":\"Head Of Account Management &#8211; 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